With our growing population we need your help to provide as effective care as possible for our 10,900 patients.

If you have a minor ailment then please visit a local pharmacy. They can assist and provide medication for free under the ‘Pharmacy First’ scheme in some instances.

If you’re feeling anxious, stressed or low - find out how you can improve your mental wellbeing at NHS Inform Mind-to-Mind. For urgent help and advice about your mental health and wellbeing: Call NHS 24 on 111, 24/7, 365 days a year. Breathing Space: 0800 83 85 87 - Mon – Thur 6pm to 2am; Fri 6pm – Mon 6am. For more information on mental health and wellbeing information in Edinburgh please visit the iThrive website iThrive Edinburgh.

If you have a dental concern then please contact your Dental Surgery. If you are not registered with a dentist then then please ring 0131 537 8801.

If you have an issue with your eyes, then please try to contact a local Optician first. Again they have specialist equipment to examine you. 

If you have an injury like a sprain, wound, burn, bump or bite then please contact Minor Injuries on 111.  They are open between 08:00 - 20:30 every day but you must call first to book an appointment. They have the appropriate equipment to examine you and provide assistance.

By contacting these other services first and foremost, you will receive the right care in the right place and help us to manage the workload of health concerns that should be addressed by the clinicians in our practice.

NHS Inform Right Care Right Place

Feeling unwell? If you or someone you care for is under the weather you can now find out more about your symptoms, when you can self-care and what to do if your condition worsens and you need medical help via a new, easy to use mobile app from NHS 24.

The ‘NHS 24 Online’ app allows people to check symptoms to find out what to do next. There is also a chatbot function to answer questions and find out how to get further advice for a range of issues including running out of medicine or help for:

• Eye problems
• Flu-like illness
• Lower back pain
• Urinary tract infections (UTIs)

The App can also help people find their nearest health and care services using postcodes or location data. It will detail how far away each service is, if it is open or closed, and the contact details for that service. ‘NHS 24 Online’ is available for both Android and iOS devices and free to download now.

Dr Laura Ryan, NHS 24’s Medical Director said the app offers people more choice in the way can get the help and advice they need: “Mobile devices have changed the way we do lots of things on a day-to-day basis and we hope the new NHS 24 Online app will make it easier for people to check their symptoms, and if they need further help to find local services at the press of a button. By downloading NHS 24 Online, people in Scotland will be able to get health advice from a trustworthy source in a fast and convenient way. And if more help is needed, the app will also provide information on where to access the right care in the right place.”

The NHS 24 Online app is available to download for free on the Google Play Store for Android devices and the App Store for Apple devices.

https://nhs24.info/app-apple

https://nhs24.info/app-android

NHS Pharmacy First Scotland is an NHS service provided by your local community pharmacy. 

If you have a minor illness, a pharmacy is the first place you should go for advice.

You do not usually need an appointment and you can go to any pharmacy.

Your local pharmacist or a trained member of the pharmacy team will give you advice and provide medicine if needed. They may need to refer you to another healthcare professional such as your GP practice, dentist, optometrist or another NHS service if they feel your condition needs further investigation or more specialist care.

Pharmacy First Scotland

If you are a UK resident, you can get a free NHS eye examination in Scotland.

This is not just to test your sight – it’s a thorough examination, using specialist equipment to:

• check the health of your eyes
• find any eye problems before they become more serious
• look for signs of other health problems.

If you have a dental problem, you should call the dental practice that you normally attend in the first instance to discuss any treatment needs. 

Outside normal working hours, if you feel you have an urgent dental need, please contact NHS24 on 111.

Receiving NHS Dental Treatment in Scotland