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Welcome to Ladywell Medical Centre (East)

If English is not your first language you can translate the page using the "translate page" in Quick Links on the right hand side.

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find plenty of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Exciting update on Nurse appointments

We are currently reviewing our Nursing provision within Ladywell and have some exciting news for you.  Please see "Latest News" section for further details.

Have you heard of FLORENCE??? 

Do you have high blood pressure? FLORENCE has been designed to enable patients to increase their involvement in the management of their treatment, condition or lifestyle. Clinical staff use Florence to collect blood pressure readings or symptom information remotely from patients in relation to their healthcare needs. In return Florence sends health advice based on the readings, as agreed with their clinician. Florence can also alert clinicians if a patient's condition worsens to allow them to intervene appropriately. Florence can also send reminders and health tips to support engagement and compliance with health or lifestyle advice.

Do you want to find out more?  Please see this link, collect a leaflet from the Practice or ask at Reception.

FLORENCE Blood Pressure Telehealth

Self care for patients

We have recently updated the self care for patients information on our webiste.  Please see the section in the "Further Information" on the right hand side of the screen.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always welcomed to help us improve the way we look after you.  Please note we do not provide medical advice via e:mail.


There are two different Practices in the building and there is access, by ramp, to both East (Featherhall Avenue) and West (Ladywell Road) entrances of the Medical Centre, with a disabled toilet at each end.

Consultation numbers and Did Not Attend (DNA) information

In the 23 working days of May 2018 the GPs and Nurses provided 3720 consultations to patients.  The GPs also did 242 home visits and 776 triage calls. 

107 patients did not attend for their appointment which means that 97.1% of patients attended for their booked appointment.  Thank you to all patients who attended and those who cancelled their appointment allowing it to be used by another patient.

Online Services

Some of our services are available online.  These services allow you to access a range of services via your computer, mobile or tablet.  At present you can:

  • renew or order repeat prescriptions online
  • cancel appointments online
  • update your contact details online

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time.

(Site updated 21/06/2018)
Order your repeat medicationsPatient SurveyCancel your appointmentChange of contact details
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