Welcome to Ladywell Medical Centre (East)
As you may know, at Ladywell Medical Centre East, our patient numbers have been rising very quickly over the past couple of years due to large scale housebuilding in the area and other external factors. The implication of this is that we are not always able to provide the standard of service we would like to our existing patients.
We have, therefore, taken the difficult decision to restrict our new patient registrations to those who newly move into the area only. This means we will not accept new registrations from patients who currently live in our Practice area but who are already registered at a Practice within our Practice area.
We will continue to register new babies of existing patients, temporary residents who are living within our Practice area, immediate family members of existing patients who become resident within the registered patient's address and patients who are assigned to us by the Health Board.
We constantly monitor our patient numbers and will continue to do so. We hope you understand our decision and the reasons behind it but should you wish to discuss this further please contact the Practice.
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find plenty of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always welcomed to help us improve the way we look after you. Please note we do not provide medical advice via e:mail.
There are two different Practices in the building and there is access, by ramp, to both East (Featherhall Avenue) and West (Ladywell Road) entrances of the Medical Centre, with a disabled toilet at each end. There is also a hearing loop at reception.
In the 20 working days of December 2016 the GPs and Nurses provided 3736 consultations to patients. The GPs also did 250 home visits and 689 triage calls.
213 patients did not attend for their appointment which means that 94.3% of patients attended for their booked appointment. Thank you to all patients who attended and those who cancelled their appointment allowing it to be used by another patient.